Testimonials

Hear From Those Who Know Us Best

At American Integrity, we believe our policyholders and partners tell our story better than anyone. These real experiences highlight the trust, support, and service we strive to deliver every day while protecting homes and families across the Southeast.

Customer Testimonial Videos

Hear directly from the people we serve. Our customer testimonial videos share real stories from policyholders who have experienced the difference American Integrity makes, from receiving fast, compassionate claims support to finding the right coverage for their homes. These authentic voices highlight our commitment to protection, reliability, and genuine care.

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See what they're saying

Our customers are at the heart of everything we do. Read real Google reviews from policyholders who have experienced our commitment to reliability, responsiveness, and integrity firsthand.

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"Yvonne Samuels was my in house adjuster. She was kind and knowledgeable from the first day she contacted me... Please let her know that her efforts are appreciated and I also want her to know that she was extremely compassionate in my time of need and easy to work with. If everyone at American Integrity Ins is like this then I would like to say that you guys are doing the right thing and customer service is surely excellent."

Zaida A., Policyholder

"I would like to take this opportunity to bring to your attention the exemplary service I just received from [the American Integrity team]. She carefully listened to all of my questions, and within minutes resolved all of my concerns, while exceeding my expectations as well... Just a breath of fresh air in the world of customer care / service, that I have found to be declining for several years"

Michael T., Policyholder

"Recently, our home was flooded by a broken water pipe inside and under the concrete slab on which the house is built. We effected repairs immediately due to the nature of the disaster and then filed our claim with American Integrity... Frankly, insurance companies often suffer a bad reputation, deserved or not, but in this case, I was extremely pleased by the professionalism, the compassion and just the overall good nature of the American Integrity employee I allowed into my home."

James Z., Policyholder

Hear from our agents

Great partnerships are built on trust, and that’s exactly what our agents say they find with American Integrity. From reliable service to responsive claims support, they know their customers are in good hands. See what our partners have to say about working with a company that treats their clients like family.

Agent Feedback

See what they're saying

Our success is built on strong partnerships. Hear directly from the agents who work with us every day, sharing how our collaboration, communication, and commitment help them better serve their customers and grow their business.

"I have never heard of such absolutely terrific claim service... In my many years in this business, American Integrity's claim service is unprecedented. It seems that, in an industry where we are quick to criticize, you need to hear of the excellence as well."

Pat P., Insurance Agent

"Thank you... for being so efficient and kind. We will continue to place business with American Integrity because of the great underwriting and the good rates and ease of writing business with your company."

Linda P., Insurance Agent

"I've had nothing but positive experiences with American Integrity. When I opened my agency in 2011 it was a task to secure a quality homeowners company... Since then you have been our "go-to" company. Every time I've needed underwriting assistance it has been almost immediate. I am personally honored to represent American Integrity as I believe you live up to your name."

Stacey L.W., Insurance Agent

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